Documentation
Everything you need to know about using CommercePulse to grow your business with data-driven insights
Getting Started
Setup and first steps
Integrations
Connect your platforms
API Reference
Developer resources
Troubleshooting
Common issues
Documentation
Getting Started
1. Create Your Account
Sign up for a free CommercePulse account to start analyzing your business data.
Free plan includes: 3 AI insights per week, basic analytics, and 30 days of data history.
2. Connect Your Data
Choose from multiple integration options to connect your business data:
Store Integrations
- • Shopify (recommended)
- • WooCommerce
- • BigCommerce (coming soon)
Other Options
- • CSV file upload
- • Stripe integration
- • API connection
3. Explore Your Dashboard
Once connected, your dashboard will populate with key business metrics and insights.
Key Dashboard Sections:
- • Overview: Revenue, orders, customers at a glance
- • Analytics: Detailed performance metrics
- • AI Insights: Personalized business recommendations
- • Reports: Exportable analytics and forecasts
Integrations
Shopify
Connect your Shopify store for real-time analytics and AI insights.
WooCommerce
WordPress/WooCommerce integration for comprehensive analytics.
CSV Upload
Upload your sales data via CSV for instant analytics.
Stripe
Connect Stripe for payment analytics and financial insights.
Core Features
💰 Financial Analytics
ACCA-level financial analysis including cash flow forecasting, profit margin analysis, and break-even calculations designed for small businesses.
Key Metrics
- • Cash flow projections
- • Profit & loss analysis
- • Working capital management
- • Financial ratios
Reports Available
- • Monthly financial summaries
- • Seasonal trend analysis
- • Budget vs actual reports
- • Investor-ready financials
👥 Customer Intelligence
Advanced customer segmentation and analytics to understand your customer base and identify opportunities for growth and retention.
VIP Customers
High-value customer identification
Loyal Customers
Repeat purchase behavior
At-Risk
Churn prevention opportunities
📦 Product Performance
Comprehensive product analytics to understand what's selling, what's not, and optimization opportunities for your product mix.
AI Insights
Our AI analyzes your business data to provide actionable recommendations for growth, optimization, and risk management.
How It Works
Data Analysis
AI processes your sales, customer, and product data
Pattern Recognition
Identifies trends and opportunities
Actionable Recommendations
Generates specific business advice
Example Insights
Revenue Opportunity
"Bundle Product A with Product B for 30% AOV increase"
Customer Retention
"15 customers at risk - send win-back campaign"
Inventory Alert
"Product C selling 40% faster - reorder soon"
Usage Limits
Free Plan
- • 3 AI insights per week
- • Basic recommendations
- • General business insights
Pro Plan
- • Unlimited AI insights
- • Advanced recommendations
- • Custom business insights
API Reference
Integrate CommercePulse analytics into your applications with our RESTful API.
Quick Start
curl -X GET \
https://api.getcommercepulse.com/v1/metrics \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json"Generate your API key from Settings > API Access in your dashboard.
Core Endpoints
GET /v1/metrics
Retrieve business metrics
GET /v1/insights
Get AI-generated insights
POST /v1/insights/generate
Generate new AI insight
GET /v1/customers
Customer analytics data
Rate Limits
Troubleshooting
Common issues and their solutions to help you get the most out of CommercePulse.
Store Connection Issues
Common Causes:
- • Incorrect store URL format
- • Insufficient admin permissions
- • Browser popup blockers
- • Outdated browser cache
Solutions:
- • Use your .myshopify.com URL
- • Ensure owner/admin access
- • Disable popup blockers temporarily
- • Clear browser cache and retry
Data Not Syncing
Check These:
- • Last sync time in dashboard
- • Integration status (active/inactive)
- • Recent orders in your store
- • API permissions
Fix Steps:
- • Refresh integration manually
- • Reconnect your store
- • Wait 15 minutes for processing
- • Contact support if persistent
AI Insights Not Generating
Requirements:
- • Minimum 10 orders in dataset
- • Data from last 30 days
- • Valid customer and product data
- • Account in good standing
If Still Not Working:
- • Check weekly limit (free: 3)
- • Wait 24 hours after data upload
- • Verify data quality in uploads
- • Upgrade to Pro for unlimited
Slow Dashboard Loading
Possible Causes:
- • Large dataset processing
- • Complex analytics calculations
- • Network connectivity issues
- • Browser performance
Improvements:
- • Use Chrome or Firefox (latest)
- • Clear browser cache
- • Check internet connection
- • Pro users get priority processing
Still Need Help?
If you can't find a solution here, our support team is ready to help you.
Frequently Asked Questions
How do I get started?
Sign up for a free account, connect your store or upload CSV data, and start getting insights within minutes.
Is my data secure?
Yes! We use enterprise-grade encryption and never share your data. Your business information is completely private.
What platforms do you support?
Currently Shopify, WooCommerce, Stripe, and CSV uploads. More integrations coming soon.
Can I cancel anytime?
Absolutely! Cancel from your account settings with no hidden fees. Keep Pro features until billing cycle ends.
How accurate are AI insights?
Our AI is trained specifically on ecommerce data and provides actionable recommendations based on proven business patterns.
Do you offer support?
Yes! Email support for all users, with priority support for Pro subscribers (2-4 hour response time).
Need More Help?
Can't find what you're looking for? Our team is here to help you succeed with CommercePulse.
📞 Priority Support for Pro Users
Pro subscribers get priority email support with responses within 2-4 hours during business hours.
Upgrade to Pro