Get in Touch
Have questions about CommercePulse? Need help getting started? We're here to help you succeed.
Send us a Message
Contact Information
Email Support
support@getcommercepulse.com
We typically respond within 2-4 hours
Response Time
Free users: 24-48 hours
Pro users: 2-4 hours
Quick Help
Support Hours
Emergency support available 24/7 for Pro users
Pro Support
Other Ways to Reach Us
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Frequently Asked Questions
Quick answers to common questions
How do I get started with CommercePulse?
Sign up for a free account, connect your store (Shopify/WooCommerce) or upload CSV data, and start getting insights within minutes.
Is my data secure?
Yes! We use enterprise-grade encryption and never share your data with third parties. Your business information is completely private and secure.
What platforms do you integrate with?
Currently Shopify, WooCommerce, Stripe, Google Analytics and CSV uploads. We're adding BigCommerce, Magento, and more integrations soon.
Can I cancel my subscription anytime?
Absolutely! Cancel anytime from your account settings. No hidden fees, and you keep Pro features until the end of your billing cycle.
A Personal Note from Our Founder
"Hi! I founded CommercePulse with a simple goal: to give small business owners the same powerful, actionable insights that large enterprises enjoy — without the complexity or cost."
"Whether you're navigating cash flow, interpreting your business metrics, or have ideas for new features, I’d love to hear from you. CommercePulse is built for business owners like you — and your feedback shapes where we go next."